Privacy Policy

Quarles Wire Supply (“Quarles Wire Supply,” “we,” “us,” or “our”) operates the website quarleswiresupply.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

We collect information in the following ways:

• Information you provide directly: When you fill out our contact or quote-request form, we collect your name, email address, phone number, and any message or project details you choose to share. If you email or call us, we may keep a record of that correspondence.
• Information collected automatically: Like most websites, our Site may automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages viewed, and the date/time of your visit, through standard web server logs and analytics tools.
• Cookies and similar technologies: We may use cookies and similar tracking technologies to operate the Site and understand how visitors use it (see Section 4 below).

We do not collect sensitive personal information (such as Social Security numbers, financial account numbers, or health information) through this Site.

We use the information we collect to:

• Respond to quote requests, questions, and other inquiries
• Provide customer service and communicate about orders, products, or availability
• Operate, maintain, and improve the Site
• Understand how visitors use the Site so we can improve content and navigation
• Comply with legal obligations and protect our legal rights

We do not sell your personal information to third parties.

Our Site may use cookies, small text files stored on your device, and similar technologies such as web beacons or analytics scripts, for example through Google Analytics, to understand site traffic and usage patterns. [Confirm and list any analytics or advertising tools actually installed, e.g., Google Analytics, Google Ads, Meta Pixel.] Most web browsers let you control or disable cookies through your browser settings; note that disabling cookies may affect how some parts of the Site function.

We may use third-party services to help operate the Site and our business, including:

• Website hosting and content management (WordPress)
• Google Maps, to display our location on the Contact page
• Email service providers, to receive and respond to form submissions
• Analytics providers, such as Google Analytics, to understand Site usage [confirm which are actually in use]

These third parties may collect information in accordance with their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party websites or services linked from our Site.

We do not sell or rent your personal information. We may share information:

• With service providers who help us operate the Site or our business (e.g., hosting providers, email platforms), under obligations to protect your information
• If required by law, subpoena, or other legal process
• To protect the rights, property, or safety of Quarles Wire Supply, our customers, or others
• In connection with a business transfer, such as a merger, acquisition, or sale of assets.

We retain the information we collect for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal, accounting, or reporting obligations, after which it is deleted or anonymized.

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. To make such a request, contact us using the information in Section 11 below. We will respond within a reasonable timeframe. [If you expect meaningful traffic from California or other states/countries with specific privacy laws (CCPA, GDPR, etc.), have an attorney add the specific disclosures those laws require.]

Our Site is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We use reasonable administrative and technical measures to help protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Quarles Wire Supply 1616 Calhoun Rd, Greenwood, SC 29649 Phone: 864-323-2810 Email: qws@quarlessupply.com